Receptionist

Company/Department

Shine Group

Reports To

Office Manager

Location

Primrose Studios, Primrose Hill, London

Description

Duties include meeting and greeting visitors, answering the telephone and transferring calls, booking and arranging bikes and taxis, booking meeting rooms, ordering stationery and office supplies, dealing with the post and general administration along with providing guidance to 2 runners. 

The successful applicant who will be the friendly face of our reception should have previous administration experience gained within an office environment, have good communication skills, be organised, able to work under pressure and have the ability to work both as part of a team or independently using your own initiative. A positive and  enthusiastic attitude is a must.  We expect that someone would be in this role for one year after which there maybe opportunities in other areas.

Key Responsibilities

• Full responsibility for front of house, including greeting visitors, making drinks, upkeep of reception area
• Switchboard – answering all calls quickly and accurately, taking messages as appropriate, filtering calls and dealing with enquiries
• Respond to general email enquiries
• Liaise with all levels of internal staff and external visitors
• Keep the reception area tidy
• Book and keep records of all transport: taxis, bikes, vans, international couriers
• Order stationery
• Order consumables
• Organise supplies for breakfasts and lunches
• Organise distribution of post, parcels, magazines.

Skills Knowledge Qualifications & Experience

• Excellent telephone manner
• Proven ability to multi-task and anticipate next steps
• Strong time management skills
• Excellent communication skills
• Experience of working successfully in a busy office environment, reception preferable but not essential
• Excellent Microsoft skills including Word, Excel, Outlook. Familiarity with Adobe Acrobat, Final Draft, and other software a bonus.

Attributes and Behaviours

• Professional, calm and highly–organized
• Self-starter, confident, enthusiastic
• Attention to detail